We experienced an issue resulting in inbound check delays.
Impact window: Aug 5 2026: 14:00 to 14:30 UTC
Impact:
During the window, inbound message checks may have been delayed, resulting in corresponding delays in a message being actioned and available in the portal.
Maximum observed delay: ~15 minutes
Our team quickly took steps to address the issue and it is since resolved. Please feel free to open a support case with any additional questions.
Resolved
We experienced an issue resulting in inbound check delays.
Impact window: Aug 5 2026: 14:00 to 14:30 UTC
Impact:
During the window, inbound message checks may have been delayed, resulting in corresponding delays in a message being actioned and available in the portal.
Maximum observed delay: ~15 minutes
Our team quickly took steps to address the issue and it is since resolved. Please feel free to open a support case with any additional questions.
