Between 07:30 UTC to 08:56 UTC, 13th May 2026 a Gateway outage occurred for customers that manifested as inbound and outbound server status being 'Unavailable'.
This has since been resolved and the server statuses should now all be 'Available' once more. Emails in the queue are expected to clear themselves automatically.
We are still working through how this happened and will share further details as soon as possible. Please open a support case if you are still experiencing delays. Thank you for your on-going patience.
Monitoring
Between 07:30 UTC to 08:56 UTC, 13th May 2026 a Gateway outage occurred for customers that manifested as inbound and outbound server status being 'Unavailable'.
This has since been resolved and the server statuses should now all be 'Available' once more. Emails in the queue are expected to clear themselves automatically.
We are still working through how this happened and will share further details as soon as possible. Please open a support case if you are still experiencing delays. Thank you for your on-going patience.
