Resolved
Outbound security events that contained attachments can now be downloaded and opened without fail.
Monitoring
We have identified the root cause and pushed a fix. We are now monitoring to ensure all is resolved.
Investigating
We are continuing to investigate the root cause of this issue. If you have any questions, please reach out to us at support@tessian.com.
Investigating
We are investigating an issue where attachments for Outbound Security events can be downloaded but fail to open. We are actively investigating the root cause of this problem.